/* ----------------------------------------------------
   VISTA DEL PANEL DE CHAT (LAYOUT 3 COLUMNAS)
   ---------------------------------------------------- */
.wb-chat-layout {
    display: flex;
    height: 100%;
}

/* COL 1: Lista Sidebar */
.chat-sidebar {
    width: 320px;
    background: var(--wb-bg-panel);
    border-right: 1px solid var(--wb-border);
    display: flex;
    flex-direction: column;
}

.chat-search-header {
    padding: 20px;
    display: flex;
    gap: 10px;
}

.chat-search-header .search-box {
    flex: 1;
    padding: 10px 15px;
}

.filter-actions {
    display: flex;
    gap: 5px;
}

.filter-actions button {
    background: transparent;
    border: none;
    color: var(--wb-text-main);
    font-size: 18px;
    cursor: pointer;
}

.chat-tabs {
    display: flex;
    gap: 10px;
    padding: 0 20px 15px;
    border-bottom: 1px solid var(--wb-border);
}

.chat-tabs button {
    background: var(--wb-bg-input);
    border: none;
    color: var(--wb-text-main);
    padding: 5px 12px;
    border-radius: 20px;
    cursor: pointer;
    font-size: 12px;
}

.chat-tabs button.active {
    background: var(--wb-accent-blue);
    color: #fff;
}

.chat-tabs .badge {
    background: var(--wb-status-green);
    color: #fff;
    border-radius: 50%;
    padding: 2px 6px;
    font-size: 10px;
}

.chat-list {
    flex: 1;
    overflow-y: auto;
}

.chat-item {
    display: flex;
    gap: 15px;
    padding: 15px 20px;
    border-bottom: 1px solid var(--wb-bg-input);
    cursor: pointer;
    background: var(--wb-bg-panel);
    border-left: 4px solid transparent;
    transition: background 0.2s;
    align-items: center;
}

.chat-item.status-red {
    border-left-color: #f46a6a;
}

.chat-item.status-blue {
    border-left-color: #556ee6;
}

.chat-item.status-grey {
    border-left-color: #74788d;
}

.chat-item:hover,
.chat-item.active-chat {
    background: var(--wb-bg-hover);
}

.chat-avatar {
    position: relative;
    flex-shrink: 0;
}

.chat-avatar img {
    width: 45px;
    height: 45px;
    border-radius: 50%;
    object-fit: cover;
}

.platform-icon {
    position: absolute;
    bottom: -2px;
    right: -2px;
    background: #74788d;
    color: #fff;
    font-size: 10px;
    width: 18px;
    height: 18px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    border: 2px solid var(--wb-bg-panel);
    font-weight: bold;
}

.chat-preview {
    flex: 1;
    min-width: 0;
    /* Ensures truncation works */
}

.chat-preview h4 {
    margin: 0;
    color: var(--wb-text-light);
    font-size: 14px;
    font-weight: 500;
}

.chat-preview p {
    margin: 4px 0 0 0;
    font-size: 13px;
    color: var(--wb-text-muted);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    display: flex;
    align-items: center;
    gap: 5px;
}

.chat-meta {
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 8px;
    flex-shrink: 0;
}

.chat-meta .time {
    font-size: 12px;
    color: var(--wb-text-light);
}

.meta-icons {
    display: flex;
    gap: 8px;
    color: var(--wb-text-muted);
    font-size: 12px;
    align-items: center;
}

.meta-icons .icon-alert {
    color: #f46a6a;
}

/* Menú Contextual de 3 puntos en los chats */
.btn-chat-context {
    transition: all 0.2s;
}

.btn-chat-context:hover {
    opacity: 1 !important;
    color: var(--wb-text-light);
}

.context-dropdown a:hover {
    background: rgba(255, 255, 255, 0.05);
}

.unread-count {
    background: var(--wb-status-green);
    color: #fff;
    border-radius: 50%;
    width: 18px;
    height: 18px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 10px;
    font-weight: bold;
}

/* Estado de No Leído */
.chat-item.unread-chat .chat-preview h4 {
    font-weight: 700;
    color: #fff;
}

.chat-item.unread-chat .chat-preview p {
    color: var(--wb-text-light);
    font-weight: 500;
}

.chat-item.unread-chat .chat-meta .time {
    color: var(--wb-status-green);
    font-weight: bold;
}

/* COL 2: Conversación (Centro) */
.chat-conversation {
    flex: 1;
    display: flex;
    flex-direction: column;
    background: var(--wb-bg-chat);
    position: relative;
    background-image: url('https://user-images.githubusercontent.com/15075759/28719144-86dc0f70-73b1-11e7-911d-60d70fcded21.png');
    background-size: contain;
}

.chat-header {
    background: var(--wb-bg-panel);
    padding: 15px 20px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-bottom: 1px solid var(--wb-border);
}

.contact-info {
    display: flex;
    align-items: center;
    gap: 15px;
}

.contact-info img {
    width: 45px;
    height: 45px;
    border-radius: 50%;
}

.contact-info h3 {
    margin: 0;
    color: var(--wb-text-light);
    font-size: 16px;
    display: flex;
    align-items: center;
    gap: 8px;
}

.contact-info p {
    margin: 2px 0 0 0;
    font-size: 12px;
    color: var(--wb-text-muted);
}

.tag-eco {
    color: var(--wb-status-green);
}

.btn-resolver {
    background: var(--wb-accent-blue);
    border: none;
    border-radius: 20px;
    color: #fff;
    padding: 6px 15px;
    cursor: pointer;
    font-size: 12px;
}

.chat-messages {
    flex: 1;
    padding: 20px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 10px;
}

.date-divider {
    text-align: center;
    margin: 10px 0;
}

.date-divider span {
    background: var(--wb-bg-panel);
    padding: 4px 12px;
    border-radius: 12px;
    font-size: 11px;
    color: var(--wb-text-muted);
}

.msg {
    display: flex;
    flex-direction: column;
    max-width: 70%;
}

.msg.in {
    align-self: flex-start;
}

.msg.out {
    align-self: flex-end;
    align-items: flex-end;
}

.bubble {
    padding: 8px 12px;
    border-radius: 8px;
    margin-bottom: 5px;
    position: relative;
    font-size: 14px;
}

.msg.in .bubble {
    background: var(--wb-bg-panel);
    color: var(--wb-text-light);
    border-top-left-radius: 0;
}

.msg.out .bubble {
    background: #008069;
    color: #fff;
    border-top-right-radius: 0;
}

.bubble .time {
    font-size: 10px;
    color: rgba(255, 255, 255, 0.7);
    margin-left: 10px;
    float: right;
    margin-top: 5px;
}

.system-msg {
    align-self: center;
    background: rgba(0, 0, 0, 0.2);
    padding: 8px 15px;
    border-radius: 8px;
    font-size: 12px;
    text-align: center;
}

.chat-input-area {
    background: var(--wb-bg-panel);
    padding: 15px 20px;
    display: flex;
    gap: 15px;
    align-items: center;
}

.chat-input-area input {
    flex: 1;
    background: var(--wb-bg-input);
    border: none;
    padding: 12px 20px;
    border-radius: 24px;
    color: var(--wb-text-light);
}

.icon-btn {
    background: transparent;
    border: none;
    color: var(--wb-text-muted);
    font-size: 20px;
    cursor: pointer;
}

.recording {
    padding: 10px;
    background: var(--wb-bg-input);
    border-radius: 50%;
    width: 40px;
    height: 40px;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* COL 3: Info derecha */
.chat-details {
    width: 280px;
    background: var(--wb-bg-panel);
    border-left: 1px solid var(--wb-border);
}

.details-section {
    padding: 20px;
    border-bottom: 1px solid var(--wb-border);
}

.details-section h4 {
    margin: 0 0 15px 0;
    color: var(--wb-text-light);
    font-size: 14px;
    font-weight: 500;
}

.pull-right {
    float: right;
    cursor: pointer;
}

.tags-container {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
}

.tag.green {
    background: rgba(37, 211, 102, 0.1);
    color: var(--wb-status-green);
    border: 1px solid var(--wb-status-green);
    padding: 4px 10px;
    border-radius: 12px;
    font-size: 12px;
}

.add-tag {
    background: var(--wb-bg-input);
    border: none;
    color: var(--wb-text-muted);
    padding: 4px 10px;
    border-radius: 12px;
    cursor: pointer;
}

/* --- Estilos Multimedia Premium --- */
.media-container {
    margin: 12px 0;
    max-width: 280px;
    border-radius: 16px;
    overflow: hidden;
    background: rgba(255, 255, 255, 0.03);
    backdrop-filter: blur(4px);
    border: 1px solid rgba(255, 255, 255, 0.1);
    box-shadow: 0 8px 32px rgba(0, 0, 0, 0.2);
    transition: all 0.3s ease;
}

.media-container:hover {
    transform: translateY(-2px);
    box-shadow: 0 12px 40px rgba(0, 0, 0, 0.4);
    border-color: rgba(241, 180, 76, 0.3);
}

.media-container img {
    display: block;
    width: 100%;
    height: auto;
    min-height: 120px;
    object-fit: cover;
    transition: opacity 0.4s ease;
}

.img-error-box {
    padding: 20px;
    text-align: center;
    background: rgba(255, 82, 82, 0.05);
}

.img-error-box i {
    font-size: 32px;
    color: #ff5252;
    margin-bottom: 10px;
}

.img-error-box .error-title {
    font-size: 13px;
    font-weight: 600;
    margin-bottom: 4px;
}

.img-error-box .error-desc {
    font-size: 11px;
    opacity: 0.7;
    margin-bottom: 12px;
}

.btn-media-retry {
    display: inline-block;
    padding: 5px 12px;
    background: rgba(241, 180, 76, 0.15);
    color: #f1b44c;
    border-radius: 6px;
    font-size: 11px;
    text-decoration: none;
    font-weight: 600;
    transition: all 0.2s;
}

.btn-media-retry:hover {
    background: #f1b44c;
    color: #000;
}